Coming up for air

Grad School.
One MBA class down. Got a solid A grade and flattering kudos from the professor. I've been knocking out A grades on all my MA Community Leadership course assignments. My new MBA course is going well and I rocked an A on the first assignment. All is well. It's hard. I love it. It takes every single spare moment of my time. It's worth it.

Work.
The director of my department left the college in September. I was appointed Interim Director. This is in addition to everything else I do for my already more-than-full-time job and the new federal grant I'm managing. It's a great opportunity and I'm in the right place at the right time, but it's wearing me out. I now manage 7 staff members and a $400,000 budget. In addition...in addition... *sigh*

That's that.
I have a light homework weekend. This hasn't happened since...well, since I started grad school. I took this time to clean my apartment. No. That's a lie. I took this time to surf the web and watch hours of hulu. I'm about to dump a lot of neat interweb finds on this blog.

Ready. Set. Go.

Ahhhhhh cafe...

When I ordered hot chocolate with a raspberry turnover, the Beautiful Man behind the counter at la boulangerie said something rapidly in French. I nodded and smiled and stared blankly at his dimples. He then went about his business.

Apparently, whatever the Beautiful Man was saying in French, it translates as: "Would you like the hot chocolate to be served in a bowl as large as your face?"

"I would. I would."

Dinner at the market

I love the rhythm of cities: Locals (not tourists) fill up the market stalls at the end of the day and begin walking home with fresh greens and a warm baguette poking out of their tote, flowers under their arm. I like to fantasize about the chic lofts in which they'll have their friends over for a dinner party.

My little slice of urban nirvana? Byward Market...and my hotel room. Not quite as sexy, but I still dig it.

First stop, the continental delicatessen for a bit of thin, dry, mid-spice Hungarian salami. Next, la boulangerie for heavenly butter croissants. Quick stop at a fruit stand, then off to la fromagerie for an aged 4-year raw milk cheddar from Montreal and La Sauvagine from Saint-Raymon de Portneuf (Grand Champion of the 5th Canadian Cheese Grand Prix).

Dude. I know. A Grand Prix of Cheese. Seriously.

Oh...and I topped it off with an "Obama Cookie" - because when Obama came to Ottawa he went to the boulangerie and ordered the maple leaf sugar cookie, took a photo with the staff, and gave them infamous cache for years to come.




Flip the Script

Amazing what happens when you let yourself vent.

ca·thar·sis \kə-ˈthär-səs\
1. purification of the emotions primarily through art
2. purification that brings about spiritual renewal or release from tension
3. elimination of a complex by bringing it to consciousness and affording it expression

I don't know why it took me so long*, but I'm done. Time to flip the script. United Airlines sucks. My bag is god knows where. I lost two days to this mess. All still true. But you know what else is true?

  • I have a job (when many are not so fortunate right now), and that job is cool enough to send me to another country for a conference.
  • I am in an urban nirvana of Eurotrashiness and I need to hit the pavement and dig it!
  • The airline says they have at least located my bag. It may never make it to Ottawa. I may only see it weeks after I'm home. Who the hell knows...but they found it.
  • My hotel is swanky. The devil is in the details and I'm relishing the suede armchairs, super fluffy bed, and free upgrade to 11th floor view of Parliament.
  • I'm not rolling in leisure cash, but the not insignificant twice over triple digit figure required to bring me back to bare minimum essentials is still manageable. I'm fortunate that I have even a small amount of financial flexibility.
  • The men here are hot. hot. hot.
  • My room service dinner rocked.
  • Canadians are probably the politest people I've ever met. Ever. Like, it's unnerving.
  • I still have three days to turn this around.
Ahhhhh. Another catharsis.

*recovering from the flu, work pressures through the roof, school assignments and readings hitting peak mid-semester levels, I'm just off my game.

en route...

So yesterday morning my alarm goes off at 4:00am. I get up, do my thing, taxi comes at 5:00, check in, get through security, and I'm hanging out at my gate by 6:00am. After an hour or so the PA system squawks: "United Flight ### is delayed by at least two hours. We'll call you up individually to rebook. Do not come to the counter." A collective murmur rumbles through the terminal. Cell phones blaze to life, people rush to get in line despite the explicit request...

Seriously? Seriously.

Fast forward two hours. Yes. Two. I'm finally called up and they make whatever arrangement they make so I'm still on United, still through Chicago, arriving in Ottawa three hours later than planned. Annoying, but manageable. I sit back down, resign myself to the fact that there's nothing I can do, and start catching up on email.

Fast forward an hour and a half. Yes. An hour and a half. The PA squawks at me to come to the desk. The girl hands me a Delta boarding pass. Yes. Delta. She says, "You need to hurry. You're going to Vancouver on Delta." I stared at her with a confounded expression. I finally reply, "You need to explain. I'm going to Ottawa on United." "No," she says with a huge grin and a giggle. "This is the best plan, okay. Go on Delta now. It's in E Terminal. Hurry."

Seriously? Seriously.

At this point I've been sitting in the United B9 gate for four and a half hours. Yes. Four and a half. I look at my Delta boarding pass, shake my head at the E75 gate, and start running. Until I see one of the golf cart guys. Then I start riding, waving cash in his face as we whiz past asthmatic grandmothers coveting my chauffeur.

I slide into my seat with no time to spare and I'm off to Vancouver. This means that I'm flying 2 hours west, opposite of the direction I should be heading. It does not escape my annoyed attention that I will soon be flying back across those same two hours of sky. Sisyphus ain't got nothin' on this day.

So I arrive in Vancouver, where I need to wind my way through customs and send my bag through Canadian security. Except my bag isn't there. Of course it's not. I sound like a raving lunatic trying to explain that I was supposed to be on a United flight, but ended up taking a Delta flight, and now I'm going to miss my Air Canada flight and no, I don't know where my bag is, and yes, I do realize Ottawa is on the other side of the country. Um yeah, the customs agent loved me. On top of it, I've been sick and my fever broke in the chaos of the Vancouver airport. So, as it turns out, I was a sweaty raving lunatic who lost her bag and has travel plans on three different airlines.

There was nothing I could do about my bag except hope that it somehow made its way to Ottawa. I board my plane and fly back over those two hours of sky, flipped the bird at the United agents below me in Salt Lake, and made my way across the entire length of Canada. I did get to marvel at the snow-capped Rockies twice...

I land in Ottawa five hours later. Yes. Five. I was supposed to arrive at 4:30. At this point it's 10:30. I went straight to the lost baggage service counter and filed a claim. I again got to be the raving lunatic trying to explain my sporadic itinerary. They can't find my bag. They think it's in Chicago, but maybe Detroit, did it get loaded in Salt Lake, should we call United, maybe call Delta, but I'm at the Air Canada counter, and on and on and on as such for a long time...

I'm given a claim number and I hail a cab to just get me to the hotel already. My friend had been in Ottawa since Wednesday, and had been tracking my ordeal en route. After checking in I went to her room to unwind and bitch about my day. She surprised me with a hilarious greeting card and temporary tattoos from the Iowa State Fair (long story, but they made my night). I surprised her with my man bag.

Yes. My man bag. When I left the baggage service counter they gave me "a complimentary kit to help you settle." Really? What's in the kit? MY LUGGAGE?! No, not my luggage, just man treats.

Stinky man deodorant, shaving cream, a white undershirt, and a weird combrushpickthing. I was grateful for the kid's toothbrush, but Speedstick?

Fast forward nearly 24 hours, still no bag. At this point I'm on a first name basis with the Air Canada helpline and have figured out the menu sequence that lets me bypass the automated system, though listening to French telephone operators is actually quite charming. My latest phone call to them (8:30EST) revealed that my bag is in CHICAGO. AWESOME. The conference starts at 8:00am tomorrow and my bag is in CHICAGO.

I blame United. At the end of the day, it's ultimately United's fault. I have been looking forward to this trip for 6 months now. I'm a stellar traveler and planned to hit the ground running...museums, cafes, photo walks, conference sessions, and work meetings. I've traveled all over the world and never had luggage lost before and it's frustrating me that it's throwing me for such a loop. Thursday was a wash because I was en route the entire #$%*&@! day. Today was a wash because I was so disoriented it was all I could do to find clothes, shoes, a drug store.

I can only hope my bag comes in from Chicago tonight. I so want to put these two days behind me and look forward to three great days in Canada's capitol.